In case that you are on the correct location, but for some reason you cannot physically reach the Checkpoint, please use the in-game help option found in the menu to notify us about that. We will make sure to help you as soon as possible.
If the object dosen't spawn, you could wait 40 seconds until the text "Show Checkpoint" appears. When you press that button the object will spawn near you.
Also, feel free to email us at email@example.com,
our colleagues are standing by eager to help.